Hospitality schools should deliver soft skills courses
- yateendrasinh
- Nov 30, 2025
- 1 min read
The industry is evolving — and the spotlight is increasingly on soft skills. A recent piece on BW HOTELIER titled “Hospitality schools should deliver soft skills courses” makes a compelling case for why hospitality education must go beyond technical know‑how and deliver stronger training in communication, adaptability, teamwork and emotional intelligence.
If you’re involved in hotel or hospitality education — as a school, instructor, student or industry stakeholder — this article offers valuable perspective on how to prepare hospitality professionals for the challenges of today’s service‑driven, guest‑centric world.
👉 Read the full article here:
We encourage you to explore this insightful commentary by our principal and consider how integrating soft‑skills training could shape the future of hospitality education and workforce readiness.
Teaching soft skills alongside technical knowledge is crucial — great hospitality isn’t just about food or rooms, but about empathy, communication and care. That’s why hospitality courses Geelong that include soft-skills training are so valuable. Your blog makes a strong case for soft skills being the secret ingredient behind guest satisfaction.